Lululemon is a popular athletic apparel brand known for its high-quality workout clothes and accessories. If you’re new to the brand or considering making a purchase, you might have some questions. Here are the 10 most frequently asked questions about Lululemon.
1. What is Lululemon?
Lululemon is a company that makes clothes for exercise and everyday wear. They are famous for their yoga pants, but they also sell shirts, jackets, shorts, and other items for both men and women. The brand is known for using special fabrics that are comfortable and work well for different types of exercise.
2. How does Lululemon sizing work?
Lululemon uses number sizes (2, 4, 6, 8, etc.) instead of small, medium, large. Their clothes can sometimes run small, so it’s a good idea to try things on or check their size guide before buying. For sports bras, they use a different system, so it’s best to look at their specific size chart for those.
3. What is Lululemon’s return policy?
Lululemon lets you return most items within 30 days of buying them. The items need to be unworn, unwashed, and still have the tags on. You can return things to a store or by mail. If you don’t have a receipt, they might still be able to help you with a return.
4. Does Lululemon offer free shipping?
Yes, Lululemon offers free standard shipping on all orders. This usually takes 3-6 business days. If you want your items faster, you can pay extra for express shipping, which takes 1-2 business days.
5. What is the Lululemon membership program?
Lululemon has a free membership program called “lululemon Essential.” Members get special benefits like early access to new products, the ability to exchange or get credit for sale items, and free hemming (shortening) of pants. They also get to join special events and can use some Peloton workout classes for free.
6. Does Lululemon have sales?
Lululemon doesn’t have many big sales, but they do have a section on their website called “We Made Too Much” where you can find discounted items. However, these items are usually final sale, which means you can’t return them.
7. How do I care for my Lululemon clothes?
To keep your Lululemon clothes in good condition, it’s best to:
- Wash them in cold water
- Avoid using fabric softener
- Hang them to dry instead of using a dryer
- Wash dark colors separately
- Turn the clothes inside out before washing
8. Does Lululemon offer hemming services?
Yes, Lululemon offers free hemming for pants and some other items. This service is available to all customers in stores, and it’s also a benefit for Lululemon members. You don’t need to have bought the item recently to use this service.
9. Can I return Lululemon items without a receipt?
If you don’t have a receipt, Lululemon might still be able to help you with a return. They can often find your purchase in their system if you bought it with a credit card or if you’re a Lululemon member. If they can’t find your purchase, they might give you store credit based on the current price of the item.
10. What makes Lululemon different from other athletic wear brands?
Lululemon is known for using high-quality, special fabrics in their clothes. These fabrics are designed to be comfortable, to move with your body, and to work well for different types of exercise. They also focus on making clothes that look good both in the gym and for everyday wear. The brand is also known for its community events and for supporting local fitness instructors and athletes.