Jimmy Choo is a renowned luxury fashion brand known for its exquisite shoes and accessories. If you’re curious about this iconic label, you’re not alone. Here are the top 10 questions people often ask about Jimmy Choo, answered.
1. Who is Jimmy Choo?
Jimmy Choo is a Malaysian fashion designer born in 1948. His real name is actually Jimmy Chow, but a mistake on his birth certificate led to the now-famous “Choo” spelling. He began his career as a cobbler in London and later became one of the world’s most celebrated shoe designers.
2. What is Jimmy Choo famous for?
Jimmy Choo is most famous for its luxury women’s shoes, especially high heels and stilettos. The brand is known for its glamorous designs, high-quality craftsmanship, and celebrity following. Besides shoes, Jimmy Choo also offers handbags, accessories, and fragrances.
3. How do Jimmy Choo shoes fit?
Jimmy Choo shoes generally run small. Many customers find they need to go up half a size from their usual European size. For example, if you typically wear a size 38, you might be more comfortable in a 38.5 in Jimmy Choo shoes. It’s always best to try on the shoes if possible or check the specific sizing guide for each style.
4. Where can I buy Jimmy Choo products?
You can purchase Jimmy Choo products from their official website, Jimmy Choo standalone stores, and authorized retailers like high-end department stores. The brand also has an online presence on luxury fashion platforms like Farfetch, Matchesfashion, and MyTheresa.
5. What is Jimmy Choo’s return policy?
When you buy directly from Jimmy Choo’s website, you have 14 days from receiving your order to start a return or exchange. You then have an additional 14 days to send the items back. Items must be unused with all tags attached. For shoes, you must return them in the original box with the dust bag and authenticity card.
6. Does Jimmy Choo offer repairs?
Yes, Jimmy Choo offers a bespoke repair service to help extend the life of your favorite pieces. This service is available for products purchased from their website, boutiques, or authorized retailers. Each repair is assessed individually, and a fee may apply depending on the work needed.
7. How long does Jimmy Choo take to deliver?
Delivery times vary depending on your location and the shipping method you choose. In the United States, for example:
- Ground shipping takes 2 to 7 business days and is free.
- Express shipping takes 1 to 3 business days and costs $25.
- Same-day delivery is available in some areas of New York City.
8. Are Jimmy Choo shoes comfortable?
The comfort level of Jimmy Choo shoes can vary depending on the style and heel height. Many customers find the 65mm heel height more comfortable for extended wear compared to the 100mm height. The brand focuses on quality and craftsmanship, which often contributes to better comfort. However, as with any high-end shoes, it’s important to break them in gradually.
9. How can I tell if my Jimmy Choo product is authentic?
Authentic Jimmy Choo products come with a dust bag and authenticity card. The craftsmanship should be of high quality with no loose threads or uneven stitching. The brand name should be correctly spelled and properly placed. If you’re unsure, it’s best to purchase from authorized retailers or the official Jimmy Choo website to ensure authenticity.
10. Does Jimmy Choo offer sales or discounts?
Jimmy Choo occasionally offers sales, typically at the end of seasons. However, as a luxury brand, widespread discounts are not common. Some authorized retailers may include Jimmy Choo products in their sales events. The brand also participates in some exclusive shopping events, like private sales for registered customers.